PRIVACY POLICY

Last updated: March 2023

This privacy policy, and any documents referred to herein, details how https://www.nyeldesign.com (‘Our Website’, ‘the Site’) stores and use information about you when you visit or interact with the Site.

By accessing our Service, you accept our Privacy Policy and Terms, and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. In addition, by using our Service, or services across partnered and unaffiliated sites, you are accepting the policies and practices described in this Privacy Policy. Whether or not you register or create any kind of account with us, this Privacy Policy applies to all users of the website and the Service.

By using the Service, you represent that you are at least 18 years of age.

1) OUR DETAILS

1.1) This website is operated by Nyel Design Ltd (‘We’, ‘Us’, ‘Nyel Design’, ‘The Company’, ‘The Business’).

1.2) Nyel Design Ltd is a limited company incorporated in England and Wales (no. 14631441).

1.3) Our registered address is 124 City Road, EC1V2NX, London (UK).

1.4) Our email address is hello@nyeldesign.com.

1.5) Nyel Design Ltd is a data controller for the website.

2) WHEN AND HOW WE COLLECT INFORMATION ABOUT YOU

2.1) When you voluntary disclose it (e.g. by filling a contact form)

2.2) Automatically when you interact with Our Website

2.3) From public sources (e.g. the public contact details on your website or social media)

2.4) From third-parties you are connected to/affiliated with, when such information is provided to Us

3) WHAT INFORMATION WE COLLECT AND ON WHAT LEGAL BASIS

We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address and email address.

3.1) via contact form – first name, last name, work email address, any other information you provide.

Legal basis: consent; contractual obligation; our legitimate interest.

3.2) automatically – we use a third-party web hosting platform called Hostinger, whose privacy policy is located here: https://www.hostinger.co.uk/privacy-policy . The website server automatically collects log data and device information (including IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data).

Legal basis: legal obligation to which we are subject; our and Hostinger’s legitimate interest.

3.4) via cookies – see cookie policy (n. 10 of this document, especially n. 10.5 for analytics).

Legal basis: consent; our legitimate interest.

4) WHY WE COLLECT INFORMATION ABOUT YOU

4.1) To contact you if you consent to it or We believe you have legitimate interest in hearing from us

4.2) To fulfil our contractual obligation to deliver goods or services you purchase from Us

4.3) To improve the quality of your experience regarding the use of Our Website and services

5) WHEN WE DISCLOSE YOUR INFORMATION OR RECEIVE YOUR INFORMATION FROM THIRD-PARTIES

We do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent, with the following exceptions: We may share your information with vendors and other third-party providers who are performing services for Us. In general, vendors and third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for The Business. Whenever possible, your data will be anonymized. Such third-parties will generally include:

5.1) Our hosting platform(s), including Hostinger. Read more about their privacy policy here: https://www.hostinger.co.uk/privacy-policy

5.2) Our email provider(s), when you communicate with Us or subscribe to the newsletter. These include Hostinger and Mailerlite. Read more about Mailerlite’s privacy policy here: https://www.mailerlite.com/legal/privacy-policy

5.3) Social media provider(s), when you interact with our pages or content on their platforms. These include Instagram (privacy policy: https://help.instagram.com/155833707900388), Twitter (privacy policy: https://twitter.com/en/privacy), Pinterest (privacy policy: https://policy.pinterest.com/en-gb/privacy-policy)

5.4) Marketplace provider(s), when you interact with our pages or content on their platforms. These include Society6 (privacy policy: https://society6.com/privacy), Gumroad (privacy policy: https://gumroad.com/privacy), Spoonflower (privacy policy: https://www.spoonflower.com/en/privacy)

5.5) Our accountants, for tax purposes

5.7) Other organisations where we are required to by law or by a public authority

We don’t disclose all the names of our service providers for security and competitive reasons, but you are free to contact us via email and we will provide further information if you have a legitimate reason to request it (e.g. if we shared your information with such provider).

6) HOW LONG WE RETAIN YOUR INFORMATION

6.1)Newsletter: for as long as you remain subscribed to the newsletter.

6.2) Enquiries and correspondence: for as long as it takes to respond to or resolve your enquiry. In some cases, we may retain your information for longer. Criteria include legal requirement (e.g. business record purpose), contractual obligation, legal basis (e.g. your consent) and relevant agreed industry practices.

6.3) Data acquired via third-parties: please refer to their respective privacy policies (see section 5). For our analytics provider, please see section 10.5 of this document.

7) DATA TRANSFERS OUTSIDE THE EEA

We choose reputable service providers that are compliant with relevant regulations. Data is stored within the UK/EEA. Where transfers might be deemed necessary, we would only choose service providers that ensure that said transfers are performed in compliance with the GDPR and other relevant regulations. For third-party acquired data, please refer to their respective privacy policies (see section 5).

8) DATA SECURITY

8.1) We take appropriate measures to safeguard the security of your information and protect it from unlawful access. These include limiting sharing to the minimum extent necessary, encryption and verifying the identity and legitimate reasons of users requesting information before granting them access.

8.2) Where we use third-party service providers, we select them after checking their policies, security standards and compliance with relevant regulations. Please refer to section 5 for a list of some of the service providers and feel free to email us for further information.

8.3) Generally speaking, transmission of information over the internet is almost never entirely secure, and if you submit any information to us over the internet (whether by email or any other means), you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

9) YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

a) Right of access – You have the right to ask us for copies of your personal information.

b) Right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

c) Right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

d) Right to restrict the use of your data – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

e) Right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

f) Right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@nyeldesign.com if you wish to make a request.

You can obtain more information about your rights from the ICO: https://ico.org.uk/for-the-public/

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

10) COOKIE POLICY

This Cookie Policy explains how Nyel Design Ltd uses cookies and similar technologies to recognize you when you visit our websites at https://nyeldesign.com  (“Our Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

10.1) What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Nyel Design Ltd) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

10.2) Why do we use cookies?

We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for Our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us gather information on users’ preferences in order to enhance their user experience. Third-parties may serve cookies through Our Website for advertising, analytics, and other purposes. You may opt out of non-essential cookies. This is described in more detail below.

10.3) How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent banner when you visit the website. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

10.4) Other tracking technologies

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited Our Website or opened an email including them. This would allows us, for example, to monitor the traffic patterns of users, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

10.5) Analytics

Our Website uses Matomo (https://matomo.org) to analyze traffic and improve your user experience. It processes your IP address (anonymized) and stores cookies on your device. Some of these are necessary cookies (e.g to register your consent and respect your preferences) and will be set by default, while others (analytics) are dependent on your active consent via the cookie banner. Matomo is a GDPR-friendly solution and all the gathered data is only processed by Us and Our web hosting platform (Hostinger). No data is sold to third-parties.

When enabled, Matomo processes the following personal data:

• Cookies
• IP address (anonymized)
• User ID (anonymized)
• Location of the user (high-level)
• Pages being viewed (URL, title, date, time, page generation time)
• Your device setting (screen resolution, language, OS)
• Inbound and outbound clicks

Our legal basis for processing is legitimate interest for basic analytics and your consent for more accurate analytics. You can opt out of tracking using the Form below.

10.6) Opt out of tracking

Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

You are not opted out. Uncheck this box to opt-out. You are currently opted out. Check this box to opt-in.

The tracking opt-out feature requires cookies to be enabled.